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Résumé

EDUCATION

AUG 2012 – 
AUG 2013

AUG 2008 –
DEC 2010

 

CARNEGIE MELLON UNIVERSITY | PITTSBURGH, PA
Master of Human-Computer Interaction

UNIVERSITY OF SOUTH FLORIDA | TAMPA, FL
Bachelor of Arts in Psychology

HONORS

PSI CHI
Member

PHI THETA KAPPA 
Member

DEAN'S LIST
2008 & 2009

EXPERIENCE

SKILLS

JAN 2013 –
AUG 2013

 

 


AUG 2010 –
JUN 2012



AUG 2007 –
AUG 2010




JAN 2011 – 
DEC 2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NASA AMES RESEARCH CENTER
Project Lead, MHCI Capstone Project | Pittsburgh, PA & Mountain View, CA
• Manage project schedule, process, planning, and team organization.
• Balance group dynamics to create a supportive and engaged team.
• Handle all client communication, meeting arrangements, and logistics.
• Ensure all deliverables are completed and delivered on time.

BEST BUY | GEEK SQUAD
Agent PC | Tampa, FL
• Setup and configured new technology for clients in homes and businesses.
• Educated and trained clients on product features and usage.
• Recommended products and services to enhance client experiences.
Senior Counter Intelligence Agent | Clearwater, FL
• Managed a staff of 14 employees including training and development.
• Evaluated reports for turn-around time, client contact, and product write-off.
• Received several MVP awards for exceeding sales goals, reducing both turn-around time and product write-off costs.

UNIVERSITY OF SOUTH FLORIDA
January 2011 – December 2011
Research Assistant | Tampa, FL
• Worked with the Brain Computer Interface (BCI2000) system to collect data and refine operations for use with ALS patients.
• Ran tests with the P300 speller using a 6x6 alphanumeric matrix (visual) and 2x2 yes/no matrix (auditory and visual).

RESEARCH
Contextual Inquiry
Competitive Analysis
Affinity Diagramming
Synthesis/Modeling
Rapid Ethnography
Usability Testing
Heuristic Evaluation
A/B Testing
Accessibility Testing
Think Aloud

DESIGN 
Personas
Bodystorming
Storyboarding
Prototyping
Wireframes
Typography
Sketching

TOOLS 
Photoshop
Illustrator
InDesign
Balsamiq Mockups
Indigo Studio
Keynote
PowerPoint
Sharpie & Post-its